West Marine - No air in store

Pinecrest store has no air. And the poor WM workers are still working in that heat. The boss or bosses better give them extra for that suffering. I couldn’t bare being 10 mins in that store. Dead
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money
Pinecrest, Florida
bonjour , On July 23, I bought a Navionics chip for the Champlain Lake in the store in South Burlington (order ID 0185011533) . Given there was none in the store, they offered me to ship it to my place. The product arrived on time. However, the Lake chart that was sent...
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I ordered a $120 life jacket. They said it would be 7 to 10 days until it would arrive. It's now 40 days and three trips back to the store to see what's going on. They know nothing - just that it is in transit. Been weeks like that. I received no emails - on it ever....
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West Marine - Worst marine

Port supply or west marine pro discounts suck the place is a rip off
Bought a bilge pump float switch from west marine and installed it. Filled my bilge with water to make sure it works and the switch never came up it was stuck in the down position. I reach in to flip the switch up and after the pump emptied the bilge it was stuck in...
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done doin business with west marine forever..every time I go there for something they don't have it and always have to order it?? why even have a storefront if its always gotta be ordered?if I wanted something in a day or two that would be fine but how about for the...
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Company has and continues to charge me for my order and proceed to charge me unauthorized duplicate charges days after placing orders. These charges can range from $100 to $1000. These unauthorized charges are placed after being charged for a order when the order...
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Robert Hansen

This has happened to me as well. That is why I now shop at kellogg, lewis marine and defenders.


West Marine - Failure to deliver goods purchased

I ordered paddle boards on July 13th and was told they would be delivered in 10 days. It’s July 31st and I still have not received the paddle boards. I’ve contacted the store multiple times and they can provide no information. I’ve contacted corporate and they cannot provide any information.

West Marine - New scoop anchor us crap.

Not safe and won't set. Went from 25 feet of 1/4 " chain to 50 feet of 5/16. Tried setting at 3 to 1, 4 to 2, 5, 6, 7 etc. I called their national # yo mark my account and was basicslly told why do you think it was discounted. No mor co fidence in West branded products.

Contact West Marine

Mailing Address:
West Marine, Inc.
P.O. Box 50070
Watsonville, California 95077-0070
United States
(800) 262-8464
I placed a large order with West Marine, all items were in stock and I was provided a delivery date of 3-9 days later, yet 29 days later I have not received my items. I have contacted them 8 times, only to be passed off from "manager" to "manager" with none of them...
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