West Marine - No hassle return is a joke.
I purchased a pair of shoes, paid cash and asked before they were purchased about returning them if they did not work out.I was told there would be no problem returning them and was told nothing about the return policy that I would be given a gift card.
I was told on date of return that they did not refund more than $20.00 cash and I would have to take the gift card.
I Do not care for gift cards.I paid cash and would not have done so if I had been told I would be stuck with one.
Monetary Loss: $90.